Payment and Cancellation policy: We kindly ask for 24 hour cancellation/additions so that we can provide the best care for all our clients.
Monthly digital prepayment via www.dwolla.com or Chase Quick Pay (for Chase customers) preferred ($5 monthly discount!). Cash and checks made to Susie's Pet Care LLC also accepted. We are currently working on making more online payment options available!
Susie is nice, but reserves the right to charge a $5 late payment/ cancellation fee to chronic offenders.
Please send any schedule changes to me by 7pm the day before the extra walk is needed or cancelled. Cancellations after 8am the day of (unless dog or owner is sick) are subject to full charge of walk.
“We were really stuck this fall when our newly adopted shelter dog, Phoebe, refused to come out of her crate for anyone but her owners and greeted all new people and dogs with suspicion and growls. A neighbor suggested we contact Susie and it made all the difference! Her calm, confident nature put all of us at ease immediately and within weeks Phoebe was happily joining Susie on daily walks and even playing with other dogs in the park. Phoebe continues to love her daily walks and we've continued to consult with Susie periodically as issues arise - she's always been thoughtful and very helpful and we highly recommend her.”
“Susie is the best! Look no further when it comes to dog-walking around Prospect Heights/Park Slope. When we first got our puppy, Susie came for play-dates when he was too young to be walked. I think it really helped his development to have her visit. Then, as he got older, she integrated him into the walking pack. Communicating with Susie is always a pleasurable experience. She's helpful, knowledgeable, and professional. We love her, and you can tell our dog loves her, too!”
“We highly, highly recommend Susie's Pet Care! Susie has always been a reliable and compassionate friend to our dog. As a professional couple with a small child, we've always appreciated her flexibility and devotion to our best buddy. Over the years, Susie has not only walked our dog, but fed him, administered medications, and helped him convalesce through various operations, even visiting him just to check in, when he wasn't ready for a walk just yet. At the end of his life, she was willing to carry all 55 pounds of him up and down our front steps when he was too weak to walk. 'Nuff said.”
“Susie is absolutely near and dear to my dog, Claudia's heart. Wagging tails all around! Susie was recommended to me by three other people in my neighborhood and had helped tremendously with the emotional behaviors of my dog. My dog is nervous by nature and is a puppy- 1yr. I got her form the country six months ago. Her biggest feat was getting used to the commotion of city life. For the last six months Susie has walked her to help her adjust, and Claudia is doing very well now. Whenever there is an issue that I can't solve with my dog books, Susie is there for informative/productive/successful training sessions. The care given is affordable, professional, and loving. I feel immensely relieved to have a friend like Susie to be there for us; she genuinely cares. She returns calls and emails immediately in regards to anything from setting up sessions to giving advice. Susie is well versed, confident, and knowledgeable. This is no average dog walking service and should not be passed up.”
“Susie has been taking excellent care of my dogs Roxy & Finster for six years. She is flexible, devoted, super smart and easy to work with. I work long hours and have frequently called upon Susie to walk and feed the dogs on very short notice. She's always willing to help out in a crisis; if she can't do it, she taps someone who can. My life wouldn't work without Susie. She is a wonderful walker and trainer. And my dogs love her! I have recommended her to several friends and neighbors over the years and they are all most grateful!”
“I highly recommend Susie, especially if you would like some training expertise thrown in with your walks. I was very overwhelmed by my hyper young lab (and scared I could not keep him) until Susie came by for the first time and demonstrated that he could, indeed, be tamed. I had also never given a stranger my keys until that point and felt very safe entrusting them to Susie.”
Your services with my dogs Zenna and Akahi have been invaluable. The suggestions you have made along the way when Akahi came into our lives have made our world a world better with regards to his anxiety. Zenna, Akahi and I are a family pack in progress thanks to your walks, support, suggestions and compassion! The Park Slope and Prospect Heights neighborhood dogs are so fortunate to have such a conscientious, caring dog walker and behaviorist…a hidden gem that you are with the promising assistance of Nathan’s doggie care and walks. Thank you, thank you, thank you!”
“I have been using Susie for almost 2 years to walk both my dogs. One is a small Westie who doesn't like to walk and the other a big hound who wants to run all the time. Susie is amazing at handling and walking them both - she is patient and has trained them to walk together. She is extremely responsible and reliable. She also has a special way with dogs. I would highly recommend Susie's Pet Care!!!”
“Susie has been taking excellent care of our dog, Ginger, for (I've lost track) probably the last 7 or 8 years. She didn't bat an eyelid when I asked her to also take care of our new kitty a couple of years ago. I cannot recommend her highly enough. She's punctual, responsible and really loves the animals.”
“We recently hired Susie to walk our newly adopted dog. I knew as soon as I met her that she was great! At our initial consultation, she interviewed us, gave us some training tips and immediately bonded with Stanley. Since then, Susie has arrived on time, been full of energy and keeps in constant communication. We feel very lucky to have her as our dog walker.”
“As new dog owners of a rescued pup, we needed a reliable dog walker who understood our dog's needs. Susie Pet Care is the perfect fit for us. We have real peace of mind knowing Susie is walking our dog. She has also helped us teach our dog simple commands. Susie is an excellent communicator and a pro with dogs. I would highly recommend her dog services,”-Heather Lester